Shipping Policy
Devani Multitrading Private Limited
601 Alpha Greater Commercial Belt,
SL Tower, Gautam Buddha Nagar,
Noida, Uttar Pradesh, India
1. Order Processing Time
All orders are processed within 2–5 business days after confirmation of payment.
Orders are not shipped or delivered on Sundays or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few additional days. In such cases, customers will be notified via email.
2. Shipping Charges
Shipping charges for your order will be calculated and displayed at checkout.
We may offer:
- Free shipping on select products or promotional orders.
- Standard or express delivery options based on location.
3. Delivery Timelines
Estimated delivery times:
- Metro cities: 4–7 business days
- Non-metro cities and towns: 7–10 business days
- Remote locations: 10–15 business days
Delivery timelines are estimates and may vary due to factors beyond our control, such as courier delays, weather conditions, or local restrictions.
4. Order Tracking
Once your order is shipped, you will receive:
- A shipping confirmation email
- A tracking number
- Courier partner details
You can track your order using the provided tracking link.
5. Shipping Locations
We currently ship across India.
For international shipping requests, please contact us at:
pooja@devanijewels.in
6. Delayed or Lost Shipments
If your order is delayed beyond the estimated delivery time, please contact our support team.
In case of:
- Lost shipments
- Damaged packages
- Incorrect delivery
We will investigate with the courier partner and provide a suitable resolution, which may include a replacement or refund as per company policy.
7. Address Accuracy
Customers are responsible for providing:
- Correct shipping address
- Accurate contact details
Devani Multitrading Private Limited is not responsible for delays or losses caused by incorrect information.
8. Contact Us
For any shipping-related queries, please contact:
Devani Multitrading Private Limited
601 Alpha Greater Commercial Belt,
SL Tower, Gautam Buddha Nagar,
Noida, Uttar Pradesh, India
Email: pooja@devanijewels.in